We have a good combination of experience and youth throughout our service team and we pride ourselves on a service to our customers that’s second to none. Whether it’s a call-out or just a simple replacement part, we will work as fast as we can to provide a solution to the challenge.
With all new equipment we offer strategic spares as well as annual service contracts – anything to help ensure minimum downtime in the bakery. We also stock many of our equipment's standard spares but in the unlikely event that a key component needs urgently manufacturing from scratch, we have a full machine shop in-house.
We also provide an ongoing maintenance service to suit your requirements, and to ensure that your Dowson equipment continues to perform reliably, year in, year out. Many of our machines have been running successfully for over 20 years; proof of their excellent British engineering pedigree.